Shipping policy

If you have any questions regarding the best shipping option for your order, please contact us at us.merch@skynd-music.com 


How much is shipping ?

Once you have added items into your shopping cart - and selected your shipping location - it will automatically calculate your shipping rates. Please note that shipping is calculated on the total weight of items, location and shipping service.

When will my order ship?

Orders are shipped on business days: Monday-Friday, excluding holidays.

  • If you place your order before 12:00pm CT on a business day, we aim to have it shipped the same day.
  • Orders placed before 12:00pm CT on a business day via UPS 2nd Day Air & UPS Next Day air are guaranteed to ship same day. 
  • For faster delivery, upgrade your shipping method, but note: not all delivery methods are available to all areas.

 

 *NOTE: during new releases, holidays, etc. there can be an additional 2-4 business days of processing time.

How long does shipping take?

Transit times will vary based upon a few different conditions, including but not limited to:

  • Total distance between us and you
  • Whether your parcel is a domestic (USA) or international shipment
  • What delivery method you select

ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee. 

DOMESTIC SHIPMENTS:

Please note that certain mail carriers may experience delivery delays due to Covid-19 and high shipping volumes. For any time sensitive orders we suggest picking the UPS option at checkout.

UPS Ground - 1 to 5 business days ( see map below for transit times based on shipping location)
UPS 2nd Day Air - 2 business days
UPS Next Day Air - 1 business day

 

USPS Ground Advantage & Priority Mail Services:

Please note that the United States Postal Service does not guarantee specific day delivery for USPS Ground Advantage or USPS Priority Mail, and as a result we cannot guarantee arrival time for those services. The USPS has experienced extensive & wide ranging delays and we do not recommend these services if you are in need of your package by a certain date. 

US MILITARY & DIPLOMATIC SHIPMENTS

We ship to APO/FPO/DPO locations! Your order will arrive via USPS but arrival may be delayed based on location. 

CANADA SHIPMENTS:

DHL Ecommerce Parcel Direct: The current transit time is approx. 7-12 business days. 

DHL Express: 1-3 business days

UPS Standard: 3-7 business days

 

OTHER INTERNATIONAL SHIPMENTS:

DHL Ecommerce Parcel Direct: The current transit time is approx. 9-15 business days. 

DHL Express: 2-3 business days

UPS Worldwide: 3-5 business days

 

DUTIES & TAXES

Taxes and /or duties will be charged during checkout for all International orders.

 

Please note: Due to International shipping laws, we cannot declare merchandise as a 'Gift' on customs forms.